Who we are
Our website address is https://www.supersurge.com.
When visitors leave comments we collect the data shown in the comments form, and the visitor’s IP address and browser user agent string to help spam detection.
When visitors subscribe to the newsletter on the site we collect email addresses, and also the visitor’s IP address and browser user agent string to help spam detection.
By subscribing to our newsletter you agree to receive email from us.
We reserve the sole right to either modify or discontinue the newsletter, at any time with or without notice to you.
We reserve the sole right to unsubscribe users/visitors from our newsletter service, without notice.
Using services on Super Surge
When using services on Super Surge you will need to provide certain personal information such as name, email address, telephone number, and postcode and details regarding your vehicle (including vehicle registration number, mileage, make and model) or real estate to enable us or a third party to provide you with the services requested. Depending on the service, this information may be passed to a third party.
If you use the chat service to communicate with dealers/agents, you may disclose your name, email address, and other personal information to a dealer while using the service.
All conversations and email exchanges may be recorded. Any personal information that you disclose during a live chat or via an online form may be accessible to and processed by the third parties providing the service, the Dealer/Agent with whom you communicate, and may be made available to Super Surge. Additionally, the chat service provider may use computer infrastructure which is situated outside of the EEA. By using the chat service, you acknowledge and agree that any personal data disclosed by you while using the chat service may be processed and stored by the provider on its systems.
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors can download and extract any location data from images on the website.
By submitting Materials or other communication or content, you will grant SuperSurge.com permission to, on an irrevocable, perpetual, worldwide and royalty-free basis, reproduce, distribute, display, perform, read, enhance, adapt, modify, create derivative works or use the submitted Materials and any other such communication or content on this site, on any other site and anywhere throughout the world in all media.
Your name and email address may or may not be added to the Materials as their “contributor.”
If you leave a comment on our site you may opt-in to saving your name, email address, and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
Who we share your data with
Your IP address will be included in the reset email if you request a password reset.
How long do we retain your data?
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website or voluntarily submit their information for another reason (e.g. submitting their game score to the scoreboard), we store the personal information they provide in their user profiles. All users can see, edit, or delete their personal information at any time (by contacting us using the contact form or other means when online access is not available to a specific user’s role). The username can’t be changed. Website administrators can also see and edit that information.
What rights do you have over your data?
If you have an account on this site or have left comments or subscribed to our newsletter, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where do we send your data?
Visitor comments and newsletter subscriptions may be checked through an automated spam detection service.